SHIPPING INFORMATION AND OPTIONS – U.S.

COVID-19 Shipping Delays: *Note that COVID-19 may affect order processing and transit times of certain products. We thank you for your patience during this time as we produce and ship your package under abnormal conditions.

Orders ship from Franklin, TN. Our current order processing time is approximately 1-5 business days for in-stock merchandise. 

During this processing time, your online order is transmitted to our fulfillment center and processed for shipment as quickly as possible.  Business days are defined as Monday through Friday and exclude US Holidays.

Transit & Delivery Timelines: Remember that orders take 1-5 business days to process under regular conditions before they are shipped. Estimated transit times below apply after the order is shipped and do not include the processing time at our fulfillment center.

Delivery times vary depending on the service in your location but are typically anytime before end of day.

UPS

• UPS 3 Day Select:  Day-Definite Delivery in One to Three Days  
• UPS Ground: Day-Definite Delivery in One to Five Days  

USPS

• Priority Mail Express: 1 Business Day in Transit
• Priority Mail: 1-3 Business Days in Transit (Guaranteed)
• First Class Mail - 1-3 Business Days in Transit (Not-Guaranteed)

*Orders going to PO Boxes, Military, and APOs must be shipped with USPS.

Shipping rates are calculated based on total weight and dimensions of the item(s) ordered and the zip/postal code of where the order is being shipped to. NOTE: Oversized items are subject to additional shipping/ fees.

Pre-sale orders begin processing as soon as the item is in stock and fully received. You can expect your order to ship 1-5 business days after the item is received in stock.

Certain items (which require special preparation for shipment, such as fine art pieces or skateboard decks) may require a longer processing time. In these cases, we will make every effort to reflect this exception with a notice in the product description page.

We want to ensure that your order is shipped to you as quickly as possible.  If you would like to check the status of your order, please see “track order” instructions below.

International Shipping